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Privacy Policy

Spectrum Medical Evaluators, Inc. Privacy Policy

Last Updated: January 30, 2025

Introduction

Welcome! This Privacy Policy describes how Spectrum Medical Evaluators, Inc (“Spectrum,” “we,” “us,” or “our”) uses and processes your personal information in connection with our website at [https://www.spectrummedeval.com/] and our mobile application (the “Services”). As a Qualified Medical Evaluator (QME) practice, we are committed to protecting the privacy and confidentiality of personal data in compliance with applicable laws and regulations. Please review this document closely. By accessing or using the Services, you acknowledge this Privacy Policy. For any questions please do not hesitate to contact us at the information provided at the bottom of this document.

Updates to this Privacy Policy

We may update this Privacy Policy based upon evolving laws, regulations and industry standards, or as we may make changes to the Services. We will post changes to our Privacy Policy on this page and encourage you to review our Privacy Policy when you use our Services to stay informed. We will take appropriate measures to inform you, consistent with the significance of the changes we make.  If you disagree with the changes to this Privacy Policy, you should discontinue your use of the Services.

Children 

The Services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Information We Collect and Scope of this Policy

This Privacy Policy applies to information that personally identifies you (“personal information”) when using our Services. When using the Services you may provide us with your personal information, which may include your name, email address, and telephone number. You may provide us this information when you choose to contact us and to access the Services you request from us.

Spectrum specializes in providing independent medical evaluations and reports for workers’ compensation cases. We may receive copies of medical history and records, workers’ compensation claim details and employer insurance information for the purpose of conducting medical evaluations.

SMS Alerts

You may choose to receive SMS/text information from us through your mobile device. To enroll in text messaging text ____ to _____. You may unsubscribe at any time by replying STOP to _____. By opting into our SMS service, you consent to receive mobile text alerts using automatic telephone dialing systems. Standard messaging and data may apply depending on your mobile carrier and plan. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. We are not liable for delayed or undelivered messages. After opting out you will no longer receive SMS messages, unless you opt back in. You may receive additional messages after opting out to confirm you have unsubscribed.

Information We May Automatically Collect

When you use the Services, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device using cookies and similar technologies. Additionally, as you browse and use our website and mobile application, we may collect information about the individual web pages or services that you view, what website or search terms referred you to the website or mobile application, and information about how you interact with our Services.

Cookies & Similar Technologies

We use cookies (small, often encrypted, text files that are stored on your computer or mobile device) and similar technologies (“Cookies”) to provide you with certain functions on our website and mobile application and help collect data. This section explains how we use Cookies to collect information about the way you use our website and mobile application and how you can control them.

How We Use Cookies

We use Cookies to track how you use our website and mobile application by providing usage statistics. Cookies are also used to deliver our information (including updates) and allow account authentication to you based upon your browsing history and previous visits to the website and mobile application. Information supplied to us using Cookies helps us to provide a better online experience to our visitors and users and send marketing communications to them, as the case may be. We may combine the information we collect from Cookies with personal information that we have collected from you to learn more about how you use our website and mobile application to improve them.

Types of Cookies

We use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them). To make it easier for you to understand why we need them, the Cookies we use on our website and mobile application can be grouped into the following categories:

  • Strictly Necessary: These Cookies are necessary for the website and mobile application to work properly. They include any essential authentication and authorization Cookies for our website and mobile application.
  • Functional: These Cookies enable technical performance and allow us to remember the choices you make while browsing our website and mobile application, including any preferences you set. They also include sign-in and authentication Cookies and IDs that enable you to return without additional sign-in.
  • Performance/Analytics: These Cookies allow us to collect certain information about how you navigate the website and mobile application and services running on your device. They help us understand which areas you use and what we can do to improve them.
  • Targeting: These Cookies are used to deliver relevant information related to our website and mobile application to an identified machine or other device (not a named or otherwise identifiable person) which has previously been used to visit our website and mobile application. Some of these types of Cookies on our website and mobile application are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to our website and mobile application.

How to Control and Delete Cookies

All Cookies are browser specific. Therefore, if you use multiple browsers or devices to access website, you will need to manage your Cookie preferences across these environments.

Find out how to manage Cookies on popular browsers:

If you are using a mobile device to access the website and mobile application, you will need to refer to your instruction manual or other help/settings resource to find out how you can control Cookies on your device. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Please note that if you restrict, disable or block any or all Cookies from your web browser or mobile or other device, the Services may not operate properly, and you may not have access to our services available through the website and mobile application. We are not responsible for your inability to use our website and mobile application or any degraded function you may experience that may be caused by your settings and choices regarding Cookies. 

How We Use Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

  • To provide, operate and improve the Services, including to:
    • Schedule and manage medical evaluation appointments;
    • Conduct thorough and accurate medical assessments;
    • Prepare detailed medical reports, including disability ratings and treatment recommendations;
    • Comply with legal and regulatory reporting requirements;
    • Respond to inquiries or disputes related to evaluations.
  • To fulfill any requests you place using our Services;
  • To establish and maintain your account on the Services;
  • To personalize your experience with the Services and communicate with you;
  • To provide support and maintenance;
  • To respond to your request and feedback; 
  • To help us advertise the Services and display advertisements to you;
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; 
  • To comply with legal obligations; and
  • With your consent.

How We Share Personal Information

We do not sell or share your personal information with third parties without your consent, except as described in this Privacy Policy. We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

Data Sharing with Third Parties

We may share your personal information with third party companies and individuals that provide services on our behalf or to fulfill your requests when you use our Services. We may share your personal information with authorized third parties including workers’ compensation insurance carriers, employers and their representatives. These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy and are prohibited from using or disclosing your information for any other purpose. We may also share your personal information for compliance purposes.

Privacy Technology Practices

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Links to Third-Party Websites

The Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites, mobile applications and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Data Security

We employ reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.

Data Retention

We strive to retain personal information for no longer than is reasonably necessary for its processing purpose. The applicable retention period depends on the purpose for which personal information was obtained and on specific data retention obligations arising from applicable laws that may require the data to be held for a certain period of time.

California’s Shine the Light Law

California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of the information you provide through the website to third parties for their direct marketing purposes. To make such a request, please contact us at the information provided below.

Contact Us

For any questions, please contact us at: 844-491-5133